About Ash Family Heating and Cooling

A Family-Owned Business You Can Trust

Welcome to Ash Family Heating and Cooling, your local, family-owned HVAC company proudly serving the communities of Litchfield County. For us, heating and cooling are about much more than adjusting the temperature in your home—it’s about caring for your family’s comfort, safety, and peace of mind in every season.

We believe that doing the job right with honesty and integrity makes all the difference. From the first call to the final handshake, our family is committed to providing the kind of personalized, dependable service that makes you feel valued and cared for, because you are.

Our Story: Built on Family Values

Steven Ash, a licensed HVAC technician with over 25 years of experience, started Ash Family Heating and Cooling with a clear mission: to combine high-quality craftsmanship with the personal, neighborly care that only a family business can offer. Steven’s journey began in the trades, where he developed a deep respect for the value of hard work, reliability, and precision. Over the years, he found his calling in helping local families stay comfortable in their homes while bringing a sense of calm to stressful situations, whether during a freezing winter night or a humid summer afternoon. His wife, Erica Ash, joined him in this vision, transitioning from her career in the non-profit sector to help build a family business rooted in community care and operational excellence. Erica now manages the daily operations of Ash Family Heating and Cooling, ensuring every customer receives timely, respectful communication and a seamless service experience. Her passion for people and detail-oriented approach help the business run efficiently while never losing sight of the personal touch that sets us apart.

Together, Erica and Steve involve their family in the business whenever possible, with relatives contributing to the daily operations and bringing a warm, supportive energy to each customer interaction. For us, this is truly a family endeavor, and we consider it a privilege to serve the families in our community with the same dedication we give our own.

Rooted in the Litchfield County Community

Ash Family Heating and Cooling is proud to call Litchfield County home. Our commitment to the community extends beyond our services, showing up in small, meaningful ways every day. From supporting youth sports teams and local fundraisers to participating in events like Friends of Main Street and local Chamber of Commerce initiatives, we believe in giving back to the towns that have supported us.

We’ve been grateful to build lasting relationships with customers across Winsted, Torrington, Litchfield, Bethlehem, Harwinton, and the many other towns we serve, ensuring that each service call strengthens our bond with the people who make this community special.

What We Stand For

At Ash Family Heating and Cooling, our values guide every decision we make:

Honesty: We believe in clear, upfront communication and transparent pricing so there are never surprises.
Integrity: We stand behind our work, treating every home with the same care and respect we give our own.
Quality Craftsmanship: With Steven’s 25+ years of expertise, we ensure each repair, installation, or maintenance visit is handled with skill and precision.
Personal Service: We take the time to listen, understand your concerns, and provide solutions tailored to your family’s needs.

These values are not just words to us; they are promises we keep with every family who invites us into their home.

Why We Do This Work

At the core of Ash Family Heating and Cooling is a simple but powerful motivation: helping families feel safe and comfortable in their homes.

For Steven, there is nothing more rewarding than helping a family regain warmth on a bitterly cold night or restoring cool air during a summer heatwave. For Erica, ensuring that customers feel heard, respected, and cared for from the first phone call to the completion of the job brings purpose and pride to every day. We understand that heating and cooling issues can be stressful, and we want to ease that burden for our customers by being the team you can count on, day or night.

24/7 Availability, Including Holidays

Your comfort can’t wait for business hours, which is why we are available 24/7, including holidays, to handle heating and cooling emergencies when you need us most. We know the urgency of getting your heat restored on a cold January evening or your AC repaired during a July heatwave, and we are committed to responding with speed and compassion.

When you call Ash Family Heating and Cooling, you’re not just calling a service provider; you’re calling a neighbor who cares about your family’s comfort and safety.

A Legacy of Care and Quality

Ash Family Heating and Cooling is more than a business; it is a legacy we are building for our children and a commitment to the families we serve. Every repair, every installation, and every maintenance visit is an opportunity to demonstrate the pride we take in our work and the trust we value with each customer relationship.

We believe that the small details matter: showing up on time, keeping your home clean during and after service, and ensuring you understand what we are doing and why. These details build trust and ensure your family feels comfortable and secure in your home all year round.

Let’s Keep Your Home Comfortable, Together

If you’re looking for a heating and cooling company that prioritizes family, honesty, and quality, Ash Family Heating and Cooling is here for you. We are dedicated to providing personalized, reliable service to every customer, ensuring that your family’s comfort is protected throughout the year.

When you choose Ash Family Heating and Cooling, you’re choosing a family-owned business that values your trust, treats you with respect, and takes pride in serving our neighbors across Litchfield County.

Need heating or cooling services in Litchfield County?

Reach out to Ash Family Heating and Cooling today and let us help keep your home comfortable, safe, and welcoming all year round.

We are available 24/7, including holidays.